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Survey Instance Settings

đź“™ Knowledge Base Tip: This article provides instructions to configure survey schedule settings for parent-term-based survey instances.

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Video Resource

Learn about managing survey instance settings by watching a quick walkthrough video!

Survey Schedule Settings

Survey instance-specific dates are inherited from the Survey Schedule and can be edited as needed based on the status of the survey instance.

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Product Tip

Institution, College, and Department Admins may set hierarchy-level defaults for various platform settings and the features that interact with them; settings can be locked to prevent them from being configured at a lower level of the Organizational Hierarchy .

For example, if Survey Schedule Settings have be locked at the Institution level, College and Department Admins will be unable to configure Survey Schedule Settings.

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https://heliocampus.atlassian.net/wiki/s/-831110682/6452/f8e8fce6b5c66339b0001ea545b4dc9bad23569c/_/images/icons/emoticons/information.png Times are displayed in the Institution’s timezone.

Status

Permitted Date Changes

Pending

All dates

Active

  • Faculty Notification

  • Survey Start

  • Survey End

  • Results Available

In Progress

  • Survey End

  • Results Available

Pending Results

Results Available

Completed

No dates

Course Evaluation Widget Settings

This setting is automatically configured as Do Not Allow. When enabled, Instructors can view a list of course evaluation participants via the My Course Evaluations dashboard widget for surveys in Pending Results or In Progress Status.

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Survey Notifications

Survey start and results available notifications can be configured to send to one or all of the following roles:

  • Course Section Director

  • Instructor

  • Teaching Assistant

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Survey Start Notifications for Survey Administrators

This notification is sent on the activation date configured for the Survey and alerts Survey Administrators that a survey is about to begin. Notification verbiage can be customized as needed; the survey’s name, start date, and a hyperlink to the survey will automatically be included via dynamic text.

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Survey Start Notifications for Course Instructor(s)

Alerts the Instructor that a survey associated with their Course Section(s) is starting soon. Notification verbiage can be customized as needed; the survey’s name, start/end dates, results available date, and a support email will automatically be included via dynamic text.

https://heliocampus.atlassian.net/wiki/s/-831110682/6452/f8e8fce6b5c66339b0001ea545b4dc9bad23569c/_/images/icons/emoticons/information.png The default support email included via dynamic text is configured at the Institution-level of the Organizational Hierarchy .

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Survey Invitation Notifications

Alerts survey participants that a survey associated with a Course Section they are enrolled in is available to collect feedback. Notification verbiage can be customized as needed; dynamic text will automatically include the participant’s name, associated term, survey end date, a hyperlink to the survey, and a support email.

https://heliocampus.atlassian.net/wiki/s/-831110682/6452/f8e8fce6b5c66339b0001ea545b4dc9bad23569c/_/images/icons/emoticons/information.png The default support email included via dynamic text is configured at the Institution-level of the Organizational Hierarchy.

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Survey Reminder Notifications

Reminds survey participants that their feedback was requested for a course Section they are enrolled in. Notification verbiage and reminder frequency can be customized as needed; dynamic text will automatically include the participant’s name, associated term, survey end date, a survey hyperlink to the survey, and a support email.

https://heliocampus.atlassian.net/wiki/s/-831110682/6452/f8e8fce6b5c66339b0001ea545b4dc9bad23569c/_/images/icons/emoticons/information.png The default support email included via dynamic text is configured at the Institution-level of the Organizational Hierarchy.

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Survey Results Available Notifications

Alerts Instructors and Survey Administrators that survey results are available. Notification verbiage can be customized as needed; the survey’s name, end date, hyperlink to view results, and a support email will automatically be included via dynamic text.

https://heliocampus.atlassian.net/wiki/s/-831110682/6452/f8e8fce6b5c66339b0001ea545b4dc9bad23569c/_/images/icons/emoticons/information.png The default support email included via dynamic text is configured at the Institution-level of the Organizational Hierarchy.

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đź“” Additional Resources

Notification & Offset Configuration

Survey Manager

Institution Information