Using an unsupported browser may cause some platform features to malfunction, resulting in a suboptimal experience. Users are encouraged to enable auto-updates for their browsers to ensure compatibility and security. Users accessing the platform with unsupported browsers will see a notification dialog explaining the policy and providing the option to continue with the unsupported browser.
The browsers and versions currently recommended and supported by HelioCampus are:
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Google Chrome
As the most widely used browser globally, Chrome's frequent updates and robust compatibility warrant support for the current and two previous long-term support versions, ensuring accessibility for users who may not update immediately. -
Microsoft Edge
Edge's adoption, particularly in enterprise environments, necessitates support for the current version and two previous extended stable versions to align with organizational IT policies. -
Apple Safari
Safari users often remain on specific versions tied to macOS or iOS updates. Supporting the current two previous major versions ensures compatibility with most active Apple devices.
To continue providing the best experience, HelioCampus will review the supported list of browsers annually to align with changes in browser market share and major browser updates.