Onboarding Resources & Videos

Provided below are links to essential short tutorial videos and articles that provide foundational platform knowledge, including how to log in to both the training and production sites, navigate the platform’s main menu and action items, and utilize the knowledge base for self-serve help.

To request a video, please contact training@heliocampus.com.

Training & Production Site

Learn about logging into an Institution’s training site to practice training principles or the production site to see an Institution’s live data.

Learning Resources

• Video Walk-throughs:

  • Logging Into The Training Site

  • Logging Into The Production Site

• Logging Into Training & Production Sites Knowledge Base Article

Using the Knowledge Base

The knowledge base houses two self-serve help content libraries and guides Institutions in using the support portal to submit tickets.

Learning Resources

• Video Walk-through: Using the Knowledge Base

• Knowledge Base Articles:

  • Using This Knowledge Base

  • Getting Assessment Support

General Platform Knowledge

Main Menu

Use the Main Menu to quickly search for platform features and ‘favorite’ specific functionality to save for quick access.

Learning Resources

• Video Walk-through: Main Menu

• Main Menu Knowledge Base Article

Action Items

Use the Action Items drawer to manage tasks that require attention.

Learning Resources

• Video Walk-through: Action Items

• Action Items Knowledge Base Article

Dashboard Widgets

Dashboard widgets are shortcuts to platform features that provide at-a-glance overviews of functionality.

Learning Resources

• Video Walk-through: Dashboard Widgets

• Dashboard Widgets User Access Knowledge Base Article

Educational Experiences

Course Sections

Course Section information is received from the nightly data files that are sent to HelioCampus.

Learning Resources

• Video Walk-throughs:

  • Rubrics

    • Creating Rubric Criteria in the Rubric Criteria Library

    • Creating a Rubric With a Point Range

    • Adding Rubrics to HelioCampus Assignments

  • Assignments

    • Creating a No Submission Assignment

    • Creating an Import Scores Assignment in HelioCampus and Importing Scores

    • Assignment Linking to a HelioCampus Assignment (Instructor view)

    • Scoring a HelioCampus Assignment via the User Interface (UI)

    • Scoring a HelioCampus Assignment via Template

    • HelioCampus Assignment Statuses

Juried Assessment

Juried Assessment is a formal evaluation process in which experts, typically faculty members or professionals, assess student work based on established rubric criteria. Learn more.

Learning Resources

• Video Walk-through: Scoring Juried Assessment Artifacts

• Knowledge Base Article: Scoring a Juried Assessment

Programs

Programs can be added to the platform via a one-time import during implementation. Post implementation, they are manually created within the platform.

Learning Resources

• Video Walk-throughs:

  • Creating a Program

  • Settings

    • How to Enable Assessment for a Program

  • Outcome Sets

    • How to Build and Publish an Outcome Set

    • How to Add an Outcome Set to a Program

  • Student Outcomes

    • Adding PLOs to a Program

    • Creating Relationships with PLOS and Other Outcomes

  • Program Educational Experiences

  • Curriculum Mapping - By Course

    • Curriculum Mapping by Course

    • Adjusting Advanced Settings of a Curriculum Map

    • Curriculum Mapping to Higher Level Outcomes

  • Curriculum Mapping - By Outcome

    • Curriculum Mapping by Outcome

    • Curriculum Mapping by Outcome via Template

• Knowledge Base Articles:

  • Program Settings

  • Outcomes Library

    • Program Outcome Sets

  • Student Outcomes

    • Create PLOs and Outcome Relationships

    • Create Performance Indicators and Outcome Relationships

  • Program Educational Experience

  • Mapping by Course

  • Mapping by Outcome

Surveys

Question Library and Types

The Question Library can be used to manage questions that are utilized in surveys

Learning Resources

• Video Walk-throughs:

  • Question Types Overview

  • Building Instructor Multiple Choice or Instructor Text Memo

  • Building Multiple Choice, Single Answer Questions

• Knowledge Base Articles:

  • Question Library

    • Question Types

Survey Form Designer

The Survey Form Designer can be used to manage and create survey templates that have been created for use when scheduling a survey.

Learning Resources

• Video Walk-throughs:

  • Creating & Publishing a Survey Template

  • Configure Survey Template Home & Details

  • Adding, Reordering, and Removing Survey Template Sections

  • Creating Questions in the Question Library and Adding them to Survey Templates

  • Building Configuration Logic for Survey Template Questions

  • Previewing Survey Forms/Templates

  • Configuring Survey Template Metrics

• Knowledge Base Articles:

  • Survey Form Designer

    • Create a Survey Template

  • Survey Template Designer

    • Survey Template Sections

    • Survey Template Questions

  • Survey Template Metrics

Rollup Survey Questions

Rollup survey questions can be configured at multiple levels of the Organizational Hierarchy as well as Courses and Course Sections.

Learning Resources

• Video Walk-throughs:

  • Configuring Rollup Questions

• Knowledge Base Articles:

  • Institution Rollup Questions

  • College Rollup Questions

  • Department Rollup Questions

  • Course Rollup Questions

  • Course Section Rollup Questions

Survey Schedules

Survey Schedules provide a structured framework for conducting surveys, including the selection of survey subjects, the distribution and collection of survey forms, and the overall timeline for data collection.

Learning Resources

• Video Walk-throughs:

  • Creating an End-of-Term Course Evaluation survey schedule

  • Configuring Draft Survey Schedule Details

  • Configuring Draft Survey Schedule Settings

  • Managing Default Survey Notifications

  • Manage Survey Schedule Include/Exclude Groups

  • Manage the Survey List For a Survey Schedule

• Knowledge Base Articles:

  • Survey Schedules

    • Create a Survey Schedule

    • Survey Schedule Details

    • Survey Schedule Settings

    • Survey Schedule Course Evaluation Settings

  • Participant Groups

  • Survey List

Survey Manager

The Survey Manager is used to manage survey instances that are generated by survey schedules.

Learning Resources

• Video Walk-throughs:

  • Managing Survey Instance Home and Details

  • Managing Survey Instance Settings

  • Managing the Email Queue Manager

  • Managing Survey Instance Assigned Courses

  • Survey Results

    • Viewing Survey Result As An Admin

    • Viewing Survey Results As An Instructor

• Knowledge Base Articles:

  • Survey Manager

    • Survey Instance Details

    • Survey Instance Settings

    • Email Queue Manager

    • Survey Instance Assigned Courses

    • Survey Results

Organizational Hierarchy

The Organizational Hierarchy allows for relationships between courses, programs, etc. to their respective colleges, departments, administrative units and divisions. The hierarchy enables organization-wide management of settings.

Learning Resources

• Video Walk-throughs:

  • Program Settings:

    • Admin Orientation to Program Settings

    • How to Configure Institution Program Settings

  • Course Settings:

    • Admin Orientation to Course Settings

    • How to Configure Syllabus-Related Institution Course Settings

    • How to Configure Assessment-Related Institution Course Settings

    • How to Configure Survey-Related Institution Course Settings

  • Assessment Settings:

    • Admin Orientation to Assessment Settings

    • How to Configure Institution Assessment Settings

• Knowledge Base Articles:

  • Institution Course Settings

  • Institution Survey Settings

Admin Tools

Terms

Terms are manually created within the platform and are required to ensure the accurate importation of data files. They also define specific milestone dates on which various platform solutions are based.

Learning Resources

• Video Walk-throughs:

  • How to Create and Publish a Term Manually

  • How to Import Terms

• Knowledge Base Articles:

  • Terms

  • Create or Edit a Term

User Accounts

Students and Instructors are automatically added to the platform via the data files sent to HelioCampus. Administrative Roles must be manually added via the User Accounts Manager.

Learning Resources

• Video Walk-through: How to Create a New User Account

• Knowledge Base Articles:

  • User Accounts

  • Create a User Account