Canvas Integration Guide

Introduction

Welcome to the HelioCampus - Canvas Integration Guide. This guide outlines the requirements for integrating HelioCampus Assessment and Credentialing with Canvas. A Canvas Administrator, working alongside your HelioCampus implementation team, can complete the setup.

Steps to Complete the Integration

1. HelioCampus Assessment and Credentialing LMS Information Form

Please use the HelioCampus Assessment and Credentialing LMS Information Form to provide the necessary details for LMS integration. You will gather these elements as you step through the guide. We recommend opening the form in a separate tab or window as you work through the integrations

Start HelioCampus Assessment and Credentialing LMS Information Form

Required Fields:

• Institution Name: Select your institution from the list.

• LMS: Choose Canvas.

• LMS Contact Name: Enter your full name.

• LMS Contact Email: Provide your email address.

• LMS Server URL: Enter your Canvas URL without https:// or trailing slashes (e.g., canvas.institution.edu or institution.instructure.com).

  • If your Canvas instance has a vanity URL (e.g., canvas.institution.edu) that most users use to access Canvas, be sure to use that URL.

Keep the form open, as you will be filling it out while completing the steps below. Look for the HelioCampus Assessment and Credentialing LMS Information Form in the upcoming instructions.

2. HelioCampus LTI Tool

The HelioCampus LTI Tool enables students and instructors to access a HelioCampus Assessment and Credentialing course section within a Canvas course. Click the link below to navigate to the LTI integration guide. Return to this page and continue to Step 3 once the LTI configuration is complete.

Start LTI 1.3 Configuration (Canvas LTI 1.3 Integration)

3. HelioCampus API Integration

The next step involves setting up the HelioCampus API integration to allow data synchronization between Canvas and HelioCampus Assessment and Credentialing.

Start API Integration (Canvas API Integration)

4. HelioCampus API Authorization

Start API Authorization (Canvas API Authorization)

Optional Canvas LTI 1.3 Integration Modifications

Additional LTI 1.3 Tools

If needed, you can create additional LTI 1.3 connectors for different purposes, such as one directing users to the Assignments page and another to the Survey page.

Start Additional LTI 1.3 Tools (Canvas Additional LTI 1.3 Integration)

Customizing LTI 1.3 Tools

If needed, you can customize the LTI 1.3 tools. A customized configuration allows you to:

• Control who can see the LTI 1.3 tool in Canvas.

• Modify the landing page for the tool.

• And more

Start Customizing LTI 1.3 Tools (Canvas Customizing LTI 1.3)

Canvas Survey Reminder Pop-Up

If desired, you can implement the HelioCampus Assessment & Credentialing Survey Reminder Pop-Up functionalities in Canvas.

Start Canvas Survey Reminder Pop-Up (Canvas Survey Reminder Pop-Up)

LMS Integration Troubleshooting

If you are having issues after HelioCampus informs you that the integration is complete within HelioCampus Assessment and Credentialing, the following will assist you in resolving common LMS-HelioCampus integration issues. For additional support, please have your institution admins submit a support ticket via the portal.

Issue: Course Sections Not Accessible / Assignments Not Syncing

HelioCampus receives Course Section information through data files, mapping the SIS ID field from Canvas to ExternalLMSID in HelioCampus.

Steps to Resolve:

1. Log into Canvas.

2. Navigate to the course section settings.

3. Confirm that the SIS ID in Canvas matches the ExternalLMSID in HelioCampus.

4. If mismatched, coordinate with your institution’s LMS administrator to ensure correct data mapping.

Example SIS IDs:

• EDU 261 400 - ExternalLMSID: 2831e339-512b-4b5f-86eb-ecf361377bb8

• EDU 261 401 - ExternalLMSID: 67362495-4c92-4e8f-b42a-ccef63b28401

Issue: "Invalid Access Token" Error When Refreshing Assignments

This error occurs due to an expired authorization token required for API integration.

Steps to Resolve:

1. Notify the HelioCampus A&C team via support ticket.

2. The team will delete the expired token.

3. The LMS service account must be re-authorized.

4. Follow the Authorize Service Account guide for re-authorization.

Note: The LMS Administrator or an Institutional Administrator must complete this step.

For further assistance, contact the HelioCampus A&C team.